Universal TV Remote – Support

Welcome to the Universal TV Remote support page! If you need help connecting or using the app, check out the information below.



Getting Started


How to Connect Your Remote to a Smart TV


1. Ensure your iPhone and Smart TV are connected to the same Wi-Fi network.


2 Open the Universal TV Remote app.


2 Tap "Connect" and select your TV from the available devices


  • Troubleshooting: If your TV is not detected, check your Wi-Fi connection and ensure remote access is enabled in your TV settings.



Frequently Asked Questions (FAQs)


1. Why is my Smart TV not connecting?


  • Make sure your iPhone and Smart TV are on the same Wi-Fi network.

  • Restart both your Smart TV and iPhone, then try again.

  • Some Smart TVs may require remote access to be enabled in settings.


2. How do I cast media to my Smart TV?


  • Ensure your Smart TV supports screen mirroring.

  • Open the Universal TV Remote app and tap "Screen Mirroring".

  • Select the media you want to cast and choose your Smart TV.


3. Can I control multiple Smart TVs?

Yes! You can switch between multiple Smart TVs within the app.


  • Go to "Connect" and select your desired Smart TV from the list.


4. Is this app compatible with all Smart TVs?


  • The app supports most major Smart TV brands. However, some older models may not support Wi-Fi remote control features.


Contact Support


Need additional help? Contact us:

Email: support@privotech.com


Website: https://privotech.web.app/support